plane: CMP/GSP .50 Zero

Problems: CG is so far off the plane went in on first flight. After using another method of calculation, it was determined that the recommended CG is way the f@#$ off.

Customerr support is the absolute worst for any product of any kind that I have ever purchased. Jacquiline Shum at CMP ignored my emails and did nothing about a problem that was clearly caused by their negligence and or carelessness in testing and updating product information. I will be filing a lawsuit against them for the damages to the plane itself and all of the other incidental damages associated with my loss. I will be likely to name all of the US distributors of this product and let the defendants decide who has what % of the market share.

To avoid the lawsuit, I simply asked CMP (Jacquiline Shum) to replace my plane (I would eat the cosat of the other wrecked components) and make reasonable efforts to notify customers of this plane about potential CG problems and she ignored my requests and offers to settle. The problem here is not my plane but, that consumers are being misled and the product information as delivered.

Further, CMP's business perspective is backwards. By saving themselves a few dollars on cheesing out on customers problems, they sacrifice thousands in potential business here in the US. Americans are probably the largest consumer country in the world with the world's leading economy. They just don't get it.