Hi RCfan99,
Thanks for the nice words, and I wanted to let you know that the reason you do not get emailed the tracking number and have to call for it, is that due to their high costs, the 14MZ shipments are handeled only through the one special person. They are not shipped out like a regular package is, and it sometimes takes this person a little bit to get a tracking number emailed to us over here. It's really just a special guarantee that nothing goes wrong in the shipping process of these radios.
Krysta
ORIGINAL: RCfan99
I've had both my radios into service and all times they've been worked on and returned ASAP. Didn't need to say or mention it to these guys. Awesome work and support. Only gripe is that they don't email you with the UPS tracking information (all times I've had to get it by calling support).