Thanks for the input.

I got an e-mail from Fred and tried all of the fixes that he recommended to no avail. I am sending the unit back for a replacement. Here is his address and message:


HI! Try the steps in the attached form under interface version. If none of these steps work please send the cable to us for replacement to the address below and fill out the attached service form.

Regards

IKARUS-USA

Fred

MAILING ADDRESS:

IKARUS USA

5876 Enterprise Parkway

Billy Creek Commerce Center

Fort Myers, Florida 33905