I think we need to put this in perspective......

With 3 new dealers on the books Wren sales will increase but in real unit terms by how much??? How many turbines do these guys sell, one a day a week a month???

The reality is it is still a small specialist market place, all Wren are doing I believe is ensuring they have as good a chance as the rest, which means others will lose out and Wren will increase but its not hundreds and thousands, well not yet anyway!

You could argue that the 3 names mentioned here as new dealers are wordlwide exponents and thus customer service will be increased as more people have an incentive and reason to support the products they are selling, placing the emphasis of support closer to the deliver point, in other words, there will be no detriment to the legendary Wren service. I would also be unsurprised to see Motors and Rotors under Dave Wilshere to adopt an agency too.

Should it grow, there will be a point when Wren will want to afford additional staff members to keep the customer satisfaction at its enviable level, and they will have the dosh to do it.

I don't beleive you should unduly worry Siclick but you are making good and interesting debatable points, I would say history is a good omen here and Wren have had issues but have overcome them with the vast and almost total majority of their client base being supportive.

But taking the passion for the hobby to the next level, they need to ensure they can survive and thrive, and the way to that is more unit sales, and adopting dealers is one way. Interestingly though I did not see a huge fanfare and announcement, in fact if it were not for Siclick I would not even have noticed!!

Gazzer