RE: Problems with Vertical Hobbies...
Mark,
Thank you for replying and the best to your wife and her upcoming surgery. I have been in your shoes with ill spouses and it is very demanding. Good luck.
Now, I hope you also understand my concern over out last business exchange. I have done business with you in the past and you have always be courteous and prompt with my purchases. You have also spent large amounts of time with me on the phone steering me in the right direction with my projects and I appreciate that too. This last purchase started to worry me when nothing showed up. We had a few exchanges that were disappointing to me as I was waiting for my gear to get my -15 back in the air.
Anyway, you must understand my concern when all I was receiving was excuses as to why nothing had arrived, so I became worried...especially after you shut down. Then you stopped responding to my emails and that was it. While I did get my parts somewhere else, I will still accept them and gladly pay you for them...just please deliver.
In the meanwhile, one package has arrived with the hinger, Festo and trunions...thank you. The gear struts (the most expensive item too) are still MIA. Any idea on their wear abouts?
I did contact my CC company and they have put a hold on the purchase, and I hope you understand why I did this. I will gladly clear the hold when the struts arrive so please look into this.
Hopefully, soon this can be cleared up.
Boli