I have been warning people about these guysand Raidentech for several months but nobody listens. You want a decent plane and customer service, you need to go with what works. I have only bought one plane like this and it was on EBAY for some ridiculously low price. Thing is you need to go into it with the attitude that your probably buying a piece of crap and the customer service may not even exist. If you make piece with this before hand, then you have nothing to complain about.