Ok, download tightvnc,
http://prdownloads.sourceforge.net/v...p.exe?download and click some state from the usa to download it... Do you have aim? or msn messenger? I will be able to look and control your computer through tightvnc, it is a free program and like remote desktop, which is integrated in your computer. You also need to open up two ports, 5800 and 5900 for tcp. Then, hopefully, I will be able to help you out, and see exactly what you are lookn' at.
Matt