I live about 15 miles from creek hobbies and have always been treated with the utmost respect --I also have delt with Jim and he is always ready to help you with any questions that you may have for him--Im sorry that you had a bad experience with creek hobbies but so many guys around the area deal with creek because they are probably the best r/c hobby shop around and have some of the nicest people working for them......this is always the experience I have had personally with creek hobbies....joe