I am a computer professional, and have ben doing this kind of work for over ten years, and yet I can't seem to find one very important (and seeemingly basic) service on this website. I can neither get SEARCHes to yield anything. What's up??

1) I can't a customer service phone number anywhere (is it hidden to prevent users from dialing it all the time when they encounter problems?)
2) Search results yields NO RESULTS found, no matter what I type. I've tried general search terms to specific terms (such as "OS91" or "O.S. 91" and even "FMA Direct"). I can't believe those are terms that don't exist in the search engine for this site. It's not my "Pop-up Blocker" or "Spam Guard" either. The SEARCH tool actually returns with the results that "No items were found based on your search criteria".

What's wrong?

Thanks in advance.
David P.