I ordered the wireless camera kit from HeliHobby, and it was defective. It only showed black+white, no color, and I verified that it was definitely a color system.

Getting no reply from their online trouble-ticket system, I called them and talked to "Nikki". She said she'd e-mail a return label and, at my request, a PayPal request to purchase a new one so I wouldn't have to wait.

I got neither.

Still no response to the ticket, and they weren't even answering the phone all day Friday.

Has anyone else had quality/service issues with HeliHobby?