A few bad experiences never equates to a horrid seller/company.

Not to be an apologist for Nitroplanes, but you really can't please everyone, though you can try.

I've seen plenty of posts badmouthing Tower Hobbies as well, yet I've have had nothing but great experiences with them too.

Mistakes do happen, and smaller companies have a harder time.

Just go in with your eyes open and you'll do fine.

Parts may indeed be an issue in the short term, as NP is just gearing up for this... however this is not a show stopper.

Have you tried purchasing parts from the big boys?

Try buying a set of wings sometime. You can usually buy a whole new model for the cost!

The NP planes are priced, so that I've picked up several Ultimate 40S's as "parts planes" for my small fleet of Ultimate 40S. These are cheaper than buying the individual parts of other planes.

But yes I'd like to see them improve the parts situation as well, especially the lower cost items.