I have not bought any nitroplanes models because of the problems I have seen others modelers suffer.
#1. The retracts, I have seen these not hold up on other peoples planes. Then getting replacment parts has been a major challange. The point is, I don't want to need replacment parts. I want my retract gear to hold up to some slightly ruff landings.
#2. Use common mounting methods for retaracts, meaning I can replace the stock gear with say robarts if I need to.
#3.
PR you guys have a HUGE bad rap, you have allot of making up to do. What ever you do, do not drop the ball. The best thing you can do is run a positive
PR campaign. This is a goods start. Good luck!