A lack of response! I've bought 2 of your airplanes and have been generally pleased with
the value. Kit components are sometimes useless. I received 2 right hand gear legs in one kit and the tailwheel wire was not long enough to extend up to the rudder. Okay, I made all
new stuff. BUT, the last model I received (the 40 size Zero did not include aa assembly manual. Now, I am an experienced modeler and can figure most things out, but I need to
have an idea of what the designer intended. You know, such things as cowel location and
mounting intent. The CG location would be nice.
I received this kit over a week ago and have stopped building it while waiting for some meager response from Nitro about providing me with a manual,,(yes, I know they stink)
but still, they give us some hints.
I had in mind to put a 4 airplane package together for xmas and put a call through to see
if I might save anything on shipping. No response.
I cannot deal with a company that provides absolutly zero customer service.
I know you've got a container load of planes coming in at the end of the month. Merry Xmas,
keep 'em!
Marshall(a dissatisfied customer)Thorpe

This is not a flame! I like your planes. I hate your service!