ORIGINAL: steve2972
I ordered a Bronco OV-10 last week.
I got email notification on 25th Nov to say it had been shipped. I went to check today the order status and tracking by the link they give me and the order status now say`s cancelled!
.Also no tracking available from UPS for the ref: given[
] I`m aliitle confussed as the funds have been debited from my credit card.
I`ve Sent Nitro Planes a PM,
Steve
Well I still have not had a reply dispite sending an email to their support address etc. I have now had my credit card refunded, however I find it quite bizzare that nobody has bothered to send me an explanation.I have now since ordered a Simprop Dornier 328 from a uk supplier who I discovered was now importing these kits.
Meanwhile my Nitro-planes Cri-Cri awaits its test flight once the uk climate allows!
I`m really happy with the quality if these kits,but Nitro-Planes lets themselves down on the Customer Services side.
Steve