Like many of you I had a miserable experience with Nitroplanes. And like many others I have taken my business elsewhere. The Nitroplanes product is OK if you know what you are getting into and are willing to wait months for responses and if you view your airplane as disposable. My P51 lasted 4 flights and came apart at the seams in flight. It wasn't pretty and very dangerous. I should have known it would disintegrate because it had weak joints out of the box. I was flying in 30 degree weather and the airframe couldn't take it.
retired911guy asks if there are any "RC dealers get it right the first time and which ones have the best customer service." In Colorado nobody does it better than Things with Wings in Greeley. They are at 6268 W 10th St. #2, Greeley, Colorado 80634
Email:
[email protected] (970) 352-1067. No on line ordering but they have an excellent selection (far better than NP) and the service is out of this world. You might call them and see what they can do for you.
If we are looking for great service and solid products maybe it is time to boycott the cut rate importers like NP and put the money in the pockets of our independent mom-and-pop hobby shop neighbors like TWW who will be there when we need them.
Too expensive? Not really. When my P51 was all said and done the NP version cost me more than the Hanger 9 version I bought at TWW. (See my other post for details).
Here is the end of my story...I love the P51 so I finally bought the Hangar 9 version and just got home from my 9th flight in freezing cold weather. The plane is just as solid as day one. The H9 version is a much better plane for the same money in the end (flaps, better quality, all the parts in the box, etc). In all fairness to NP they did refund 1/2 of my purchase price after my postings here on the forum.
My greatest concern with NP is that all of these problems posted here have been known to them for a very long time and nothing seems to improve. This is not a good sign.
Money talks...Happy flying....Support your local dealer. My $.02