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Old 01-08-2007 | 06:13 PM
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nitrostaff1
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From: LA, CA
Default RE: WHAT'S WRONG WITH NITROPLANES.COM?

ORIGINAL: R/Cfantic889

Hi Nitroplanes.com,

I placed and order of the Falcon 40 4ch heli with you guys and it has been on hold since I ordered it on the 31st of december.
I have sent you 2 E-mails and i have had no response. It would be nice if you respond to you customer's E-mails and it would boost up your rep.
My order number is: yhst-17210252890263-14566.
If you could respond with an explination that would be GREAT!

Thanks,
R/CFantic889
Hi, I checked your order and it would be going out today/tommorow morning. Basically alot of people went home for vocation after Christmas and to celebrate New Year Eve...And because you are in Canada, it takes more time to process your order because of the custom paper work and stuffs...But I checked and your order is good to go~! And just to let you know, it doesnt take this long to process an international order (normally is 1-2 days) but you ordered right between Christmas and NYE when everyone went for vocation
Thanks