ORIGINAL: adpritz
Response to emails to their support / sales email addresses is very slow / non existant. I have a question about confirmation emails that my order has shipped and a tracking number that doesn't show any activity.
I e-mailed them today (as I write this) around 2:00pm my time and received a response around 7:00pm my time about an order I placed a week ago (a second order).
They responded very well about the order status and in a timely manner.
I must be having exceptional luck, as I've found them to be very responsive... at worst I've only have had to wait 3 days for a response when they were at their busiest.