Can someone from the Nitroplanes staff please update me on the status of orders : 14411 and 14785? I have received very short (and unhelpful) responses via email and no one answers the phones or returns messages.

Are the orders on backorder?
Is shipping delayed because of the holiday?
When are these items estimated to ship?

As many others on this forum, I will be contacting my credit card fraud division this week if I do not get a succinct plan to ship me my order.

- Aaron