That's the longest sentence I ever tried to read.

I had trouble understanding it all, but it's obvious you are not a customer of NP and your opinion of NP has no first hand experience.

The internet seems to be plagued with people giving opinions they shouldn't.

I don't work for NP nor any RC supplier, but here is my opinions from first hand experience for you.

If you want Tower Hobbies or Horizon Hobbies support (yes, I have had exceptional experiences with them), than pay for it. If you want reduced prices and risk not having the Tower Hobbies/Horizon Hobbies level support, than try NP ( I have experienced their poor customer service also.)

NP may improve to high customer service, but their definately not there now.

I purchased the CMPro Lancair 50 and have found the product to be very nice and a good value. For the inexperienced, their marginal instructions may lead them to failure. We will see how they do with my maiden flight

What's important to you.

Eric