For what it's worth -

I ordered this on Thursday.. it was here by Sat. I had a problem with the transmitter and posted here.... a response was here on Sunday and I recieved a call on Monday saying the new part was going out and confirming a request for an additional item by 11am my time.

Nothing is perfect... but it was great to see such a quick response and have the issue dealt with in a great maner. I am a big supporter of great customer service and would encourage anyone to deal with Smart-Fly.

I am doing a review for a plane / engine starting next week.. will probably call Smart-Fly again to order another cut off based on this experience.

Thanks!