ORIGINAL: jfannnin

Well what fun is my brand new straight out of the box Matrix 1/8 buggy that has a bad servo. lol The servo will turn the weals to the Lt just fine, but turn the weals to the Rt at about 1/2 the speed. So i give Cen a call and they have me adjust a few things and check a few things. None of which fix the problem. So I ask if they could send me a new servo and i would send the bad servo back the same day the new one arrived. That would at least let me get the motor broke in . They said NO cant do that. in staid they wanted me to go how ever long with out a servo, not caring that i just spent how ever much money all ready.

Know i no that servos go bad and crap happens, but to expect someone to right after buying a new RTR kit to turn around and have to pay for shipping (for the servo) plus go how ever many days or weeks with out a buggy that will work. JUST MY THOUGHTS but not good service.

Know in their defiance they did say they would replace it, but i would have to ship it first and then wait many many and many days till the new one showed up. NOT COOL AT ALL! Talk about being board!

Well this is my first experience with CEN, not off to a good start. I sure hope yours is better.