Too bad. They have some nice looking planes at good prices, but after what I've read, it's not worth the risk.

You have to wonder when they are going to wake up and see that if this many people are dissatisfied that the problem just might not be the customers.

I mean, how many of these kinds of threads do you see about Horizon? They don't have all the planes that I want, but I buy what they have, first, because it's all good stuff that works, and, second, if there's a problem, it ends up being no problem. I've only had one or two problems, but Horizon always fixes it with a minimum of fuss. I hear good things about Tower too. also, it's no excuse for poor service if you're dealing with a small company. I love doing business with 3D Hobby Shop because they have great products and they do business right. There are other good companies out there, but I don't need to look around much. the guys I do business with treat me really well.

Why would I take a chance on a company that gets so many complaints aired out on the net like nitro seems to? I'de like to get a plane from nitro because there are one or two that look really intersting, but it's not worth the potential stress and aggrivation.