This is exactly what I've told everyone on every thread about Nitroplanes I can find. Good planes;DO NOT FLY THEM/WHEN YOU NEED PARTS YOU ARE S.O.LUCK and they do not seem to care(if you ever even get a response from them) I have many planes from Horizon Hobby and Tower Hobbies and Global and others. Any and all problems or missing parts,shipping damage etc. ALWAYS handled promptly and courteosly. Spend the money up front for better plane,partsand service. Life is too LONG for the aggrevation you will get from Nitroplanes. Ressie Creech