ORIGINAL: H.Dale
I recently ordered a Leo 110 from Nitro Models three weeks ago. I received it in about a week but the wing and fuselage were crushed in shipping. I notified them and UPS came the next day and picked up the model. I have yet to receive a new kit. They told me they would not ship until they received a settlement from UPS. Has anyone else experienced this problem with them? I see no reason why I should have to wait until they settle with the shipper. It was not my problem the plane was damaged.
Hal
If you talk to someone there in person and make it clear that once this issue is finally resolved you will never purchase anything from them again, that might make things happen a bit quicker. There are other choices and many other places to shop, after all. Maybe Nito will realize that a crappy reputation is really hard to shed.