I agree! Recently sent in a bad Spectra module and 555 rx, and they fixed the rx and gave me a new Spectra for free. Took less than a week too. I didn't have the receipts, so wasn't sure if they were out of warranty (probably).

I sent in an rx years ago that was damaged in a crash, and was very satisfied with the service then too. That's why I stick with Hitec - awesome products and service.