I've been quite negative about a certain "poor service" company here lately. Something about really wanting to buy a plane and not getting an e-mail answer. I also couldn't get anyone on the phone. You folks may have read it.

Today, I scrapped the project I wanted so badly to do, and went another direction. I needed some stuff for the project.

I needed first, a Jett Engineering Muffler. It's Saturday morning, and the phone was answered on the second ring. Dubb still had all of my information on file. It had been two years since I called and ordered, but he had it all. He took my order, and guess what? It was in stock and will ship on Monday.

Secondly, I wanted a glass cowl and pants. I called Stan's Fibertech. Again Saturday morning, and again answered within two rings. He also had my information on file. He also has the parts I need. He also will ship on Monday.

These are not huge Great Planes or Horizon type of companies. They are fairly small in comparison.

THIS IS THE WAY TO RUN A BUSINESS!

I hope certain companies are reading this!


That's a 5 out of 5 smile rating for Jett Engineering and Stan's Fibertech.