I agree, I like dealing with small manufacturer's.

I ordered a FG cowl from Stan's a gew weeks ago. Stan took the time to explain how the cowls were made and what I would have to do to get an excellent finished installation. When I mentioned that I was a newbie to R/C, he said welcome to the hobby and spent some more time telling some of his RC stories.

When I hung up I had the feeling that I had made a connection with someone who was passionate about the hobby and sincerley wanted to help develop my interest in the hobby rather than just process my Visa number and get on with his day.