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Old 09-10-2007 | 02:53 PM
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fireblade5437's Avatar
fireblade5437
 
Joined: Dec 2005
Posts: 974
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From: Leicester, UNITED KINGDOM
Default FLITON CUSTOMER SERVICE STINKS

Ok time for a rant!

I have tried to contact Fliton through their website also to personal e-mail address supplied by Ali from Al's Hobbies in the UK. There must have been at least six e-mails sent and i know they have received them.

Ok why i have i tried to contact them?
1. My first Edge 540 '60' size left wing completely snapped off, the bands did not come off the retaining plywood hooks aircraft at 50% power performing fast rolls actually had done between 4 - 5 rolls then bang!
Resulted in plane being wrote off.

2. My second Edge 540 which i brought to replace the first, (beginning to wonder why i bothered) one of the plywood hooks completely missing from right hand wing panel! Sent picture to Fliton so much for their quality control! I will never bother with their ARF's again which is a shame as they fly great...

Ok emails sent with reference to both planes and Fliton what do they do? absolutely NOTHING !!! they cannot even be bothered to reply....CRAP SERVICE

end of rant....[&o]