no problem. We are here to help. You also see us here alot because we are on the redcat support team. As far as redcats shipping, I cant speak for them, but I am sure they ship out a heck of alot more boxes than me lol... I ship out about 5-10 a day which isn't that much, but thats ok because my business is mostly from the store. Now redcat on the other hand, doesn't have a retail store, they do all shipping.
I am not giving you excuses at all. Just trying to help out. They will help you out dont worry.