Well if there was never a double charge, then the two postings on my account for $197 with your name on it and holding up my funds was a result of double vision? No matter how you serve it, the second charge still places that amount on hold also.

Adding fuel to the fire here is making a civil attempt to get an answer which is not impossible if you have a few hours to kill sitting around on hold. So now we have a double charge and cannot contact anybody. I've been around here a long time and many may think of me as they wish but they all know as tactless as I am, I tell it like it is.