<<"So what?">>

You sure you weren't talking to...never mind.<G>

When you finally get to talk to someone with some horsepower, I would report that. Be nice about it, but emphasize how turned off you were, your first inclination was to dump Horizon as a company whose products you use, etc., etc.

There's no excuse for that sort of rudeness and uncaring attitude. While there ARE a couple of companies that specialize in this sort of "customer service" (one is a current topic of discussion on this forum), Horizon isn't one of them. Through several major incidents, I have yet to encounter a bad attitude. They were always friendly and polite.

We have pretty much flown my pal's Aresti (with a TT 46 Pro) as hard as it can be flown without crashing it. It is an excellent model that he says went together easily and with no issues. Of course, it might shed a wing, etc., tomorrow. But so far it has been an excellent value for the money.

Good luck with Horizon; let us know how you fare. If this was a radio problem, I'd know who to tell you to contact. But I have no clue who the ARF airplane "straw boss" is.

BTW, I have no particular love for Horizon, I don't work there or for them, and in fact have some issues with several things they do/have done. But we should be objective about these things. My track record with them regarding product problems has been excellent. That's why I continue to buy their products.

Steve