Wow, that is REALLY professional. You get on one of the largest RC based forums, and specifically ask where you guys need improvements to help your product. You get a long time member and loyal CEN customer to take the time and type out all of the common issues and concerns that he has seen himself, or seen mention before.......and your reply is "welcome to the hobby". No matter if your reply was intended to him or not, that is not how you approach customers. The fact that you touched on not even 1/4 of revopqrs's concerns is pathetic as well. And while we're all at it, it would help if CEN would get someone to do customer satisfaction work on the forums that wasn't dislexic.