That's exactally how every store should be. That's the way I am and from what I keep hearing I'm guessing that's the way Dennis. THere is no reason at all for any store employee or owner to treat someone like dirt under there feet because of what brand they have or where they bought it. It's totally what's killing the Industry, I hear story after story from you guys and locals about how bad the stores are. I even have my own horror stories. Yet they won't change. Crazy.