Hi, hopefully someone here can help me out as I've been trying to get through to Nitro since Christmas and it either rings non stop or is busy. I bought 2 Nitro Infinity 4WD Trucks for Christmas presents and my little boy has yet to get to play with his! The truck starts fine but the remote seems to not be transmitting to the truck. Both the Red and Green lights are on, on both remotes for each truck, is this correct? I've tried different batteries but still no response from either remote. There are not batteries in the trucks as well is there? Help please!!!! Thank you!