Dear Nitroplanes Support,

Can you please look into what has happened to my order # 291580? I placed it on 12-21 at 3:19am PST. Nitroplanes sent me an email confirmation indicating that it shipped via USPS later on 12-21 at 2:38pm PST. Since I live in Southern California, it should’ve been here in 2-4 day, tops, even with the extra holiday mail traffic. Can you please look into this for me, or possibly just send me another item, since the original has obviously been lost in the mail, or was never shipped?

Thank you for your assistance,

Joseph