i purchase my first nitro trainer plane from a gentleman on ebay, a man named Dave, he is actually on this forum and we have made contact on here a few times.. anyway he is a great guy! i got the trainer a few days after purchasing and fedex had crushed the right wing panel! so i informed him and we both went as far as we could with fedex and never were reimbursed for the damages! i will never ship with fedex again due to the way they handled this situation, i talked to several people at fedex as did Dave! i was actually spoken to very rudely by one of the customer service representatives! i will never use fedex again, but i would happily buy anything from Dave any time! he stuck with me on it for about 2 months and i know he didn't have to but he was right there with me on it! i just repaired the wing and the plane definitely paid off as i learned a lot about flying with that plane!