I totally agree. Not only do they manufacture great ARFS that are light, well built and fly super but they have excellent customer service. One of the planes I bought from them was short a decal and they immediately sent me two new ones, another plane had the fuselage damaged in UPS shipping and they sent me a whole new fuselage without questions or me sending the damaged one back to them. Super company to deal with, Dave Patrick should take lessons from them to improve his crappy service.