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Old 02-12-2008, 12:45 AM
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sheograth
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Default RE: What is the big deal about Traxxas "support"?

Personally I see too many people using good customer service as an excuse for shoddy products. I mean, the EVX-2 shouldnt break in the FIRST PLACE. Its great that they replace them when they do - but theres no excuse for so many people to be blowing their ESCs.

Its like you see a thread where someone complains that their EVX-2 died and that Traxxas replaced it, which is great - but then the thread turns into a "Yeah see Traxxas rocks!" sorta thing. Thats fine too but, the they need to be held accountable for the issues.