ORIGINAL: nomobux
ORIGINAL: fastxr
Just a dumb question here, I know Cen had been responding to this on here, but did you try posting this same thing on Cen's actual forum on their website? Perhaps if its in both locations you may get a better and quicker response. Have they been returning/responding to any phone calls? I agree Cen should get on this quick as there are a lot of people watching this one and I'm sure some of them are looking at buying new Cen products, this certainly isnt going to make them rush out and buy one. Good luck Harley!
They have responded via email and a phone call once. Sounded like it was pushed off to a gopher that knew nothing about nothing. That was approx 1 week ago and not a peep since. Not real impressive thus far.
I'm gonna throw this out here and take a couple hour break as I'm hot under the collar on this deal. The truck hasn't ( and doesn't ) work. It has been on going and is now out of warranty as such. I and one other person are in contact with HG. She is not some brainless 10 yr old spouting false claims, far from it. I have seen the vids and I know they were forwarded to Cen. She has a complete right to expect this to be taken care of at NO expense, be it parts, shp'g or whatever it takes. Nuff on that.
As a side note and you can take it for what it may or may not be worth. I am lucky enough, that I can afford a Gen, Nemesis, Matrix Arena TR among several other toys. I've got no complaints as of yet. BUT if I do, I expect cust service to be there for me !! If not, I can also afford to sell them at a loss and move on. When I call Horizon ( Spektrum), Castle Creations, Airtronics, etc, I get answers and service !!!!