ORIGINAL: fastxr
ORIGINAL: nomobux
I'm gonna throw this out here and take a couple hour break as I'm hot under the collar on this deal. The truck hasn't ( and doesn't ) work. It has been on going and is now out of warranty as such. I and one other person are in contact with HG. She is not some brainless 10 yr old spouting false claims, far from it. I have seen the vids and I know they were forwarded to Cen. She has a complete right to expect this to be taken care of at NO expense, be it parts, shp'g or whatever it takes. Nuff on that.
As a side note and you can take it for what it may or may not be worth. I am lucky enough, that I can afford a Gen, Nemesis, Matrix Arena TR among several other toys. I've got no complaints as of yet. BUT if I do, I expect cust service to be there for me !! If not, I can also afford to sell them at a loss and move on. When I call Horizon ( Spektrum), Castle Creations, Airtronics, etc, I get answers and service !!!!
I agree whole heartedly here. I have many Cen products as well (GST, Magnum NX, Matrix FRE and Aqua Jet) and like you forturnately havent had the need to use the Cen customer service/warranty but if I ever do I am hoping that I will recieve prompt, reliable service. I was recently signed on to the Cen Army to help promote Cen products in my area, now I am starting to wonder if that was a good idea.....
Niv
Good post .. she needs support here. Also, I did not mean to come across as mister rich boy ( well, old I guess ) far from it. I've worked hard for what little I have as most I'm sure, but I can do things within reason and I can do what I stated above. If it don't get it, get rid of it and move on. We'll see !!