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Old 05-05-2008 | 02:43 AM
  #10  
stevenchao
 
Joined: Sep 2003
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From: Santa Fe Springs, CA
Default RE: Dave Patrick models sold to Cermark


ORIGINAL: ProScaleRc

...I wrote to both Cermark and Dave asking about outstanding DPM warranties. I asked this as I have been waiting nearly two years for a replacement windscreen and landing gear for my Clipped Wing Cub...To date I still have not had the pleasure in flying my plane as I don't have all the parts to complete it. Neither Dave nor Cermark replied to my emails.

Just to test Cermark, I sent an email from the same email address enquiring about purchasing an F-16... surprise, surprise, they answered that email. []
To ProScaleRc: You may not liked the answer I wrote via email to you in mid/late April, but saying that Cermark did not email back is not cool. Summarizing my email to you: Cermark does not have any inkling of what went on between you, your retail store, and DPM. However the Super Cub and possibly the Clipped Wing Cub are being redone with the projected time frame of 4-6 months. They will not be from the same mold as before. Therefore the new part may not even fit your old part. As a rule of thumb, packages are usually insured, so it really should be takened up with your shipment handler (UPS/FEDEX/....). Since we don't know any details, I don't have any comments on your situation. We will do the best we can to help the previous owners with parts, however at this point, we don't even know the condition of the molds. Finally, I asked that you email me directly at [email protected], becuase I don't check my pm nor rcuniverse frequently.

To pacoflyer (Paul): I don't remember if I was there at Toledo 2005 (Cermark's booth). I don't know the situation, so it would not be fair for me to comment on your experience. I empathize with your situation, and I will not attempt to justify nor to correct your or Cermark's statements in anyway. I must let the chips fall where they should. I have been mananging Cermark for the past year or so. Our team is stronger, and better at service than previous. Whether it will live up to your expectation, I can not comment. You're more than welcome to call me to shoot the breeze.

To 103/17: Summit III is a good flying airplane. We not longer have any Javelin II in stock.

note: I am a jerk sometime. I don't like being screwed. Like everyone, I don't like people SCREWING others. Awful # of "I":-) So if anyone thinks that Cermark or I am taking advantage of he/she/them, please call me or our staff and get a straight answer from us. This will avoid any stench that arise from rumors.

PREVIOUS POST

I want to personally clarify as best as I can of the DPM situation. We (Cermark) are currently working with Dave Patrick to bring DPM back into the market. We looked at several factors that we felt important to us, you and our industry
1) Dave Patrick is a strong designer, and has given much to our industry
2) There are still much creative juices left in Dave Patrick
3) Cermark can help minimize some of the business logistic and vendor issues that DPM experienced previously.

So we are moving ahead in bring DPM back to our industry. We want to provide Dave as much resources as possible to allow him to focus on creative aspect of design, QC portion of production, and teaching portion of flying for DPM. As for service and logistics, we are in the process of setting up. Please give us approximately 30-40 days integrating telephone, email and website.

As for the DPM items, here are the plan
a) Available now
MAX adhesive - made in USA, thin / medium / thick with special patented cap in 20g and 50g sizes
Ultra Tailwheel - Wire and Leaf style versions in small, medium and large sizes (with limited quantity on hand).

b) Available in 60 days
MAX adhesive - made in USA, thick foam safe CA in 20g and 50g sizes
MAX accelerator for CA

c) Availabe in 4-6 months
Super Piper Cub - Vero Beach version in yellow Ultracote

d) In discussion
Clipped Wing Piper Cub - with racing strips in white base Ultracote
Blue head engines

If you have any suggestion for me, you can email me directly at [email protected]


Peace,
Steven Chao