I've ordered from BYA several times in the past, and I don't think I've ever had a reply to any of my emails. But I did get all of my stuff, although I had to wait a while for each of them.[&o]

I also recommend Bob at ETO. He answers emails promptly (the longest I had to wait for an email is three days. Usually, he responds right away), if there's a delay on your order, he won't BS you about it, and all and all, he's a very helpful guy.

hdbeast, I freaking hope you get your money back! You've been waiting since November 2007?????[X(]