They are a "box and go" company.

If you can't deal with this, it is in your best interest to go elsewhere.

However if you have some ARF experience under your belt and are relatively self sufficient, you can obtain incredibly priced ARFs from them.

So don't expect to call them for "help", as they provide help only on misshipments or missing parts, but that is it.

Many purchasers fail to understand this.

Beginners should look elsewhere or if they do purchase a plane, look to obtain help from an experienced club member and not try to go it alone.