yeah the guys name was chris.. he went through alot of steps with me to try and get it to start. and even asked if my neighbors minded if i started the truck LOL.. He told me all i had to do was pay to ship it there, and when he got it he would look at it the day he got it and give me FREE parts and labor, and do it all under warranty since i just got the truck even in a trade and what not. I asked how long, he just told me ship it priority mail, and he will send it back to me the day after he gets it and fixes it. Even though I havent played with the truck, i really feel comfortable with the customer support being so nice. and i didnt even have to wait 30 seconds to speak with a live person and tell him the situation hopefully he can get something done about it for me and get it all fixed if anything is wrong. Thanks for all the help on here though, its really nice to have a forum to come to and get different opinions and what not

Brian