> NP is NOT in the business of helping you put your planes together.

That's NOT what we're looking for. I just bought their F20 EDF and there's no technical data provided. Newbie or expert, if one buys a kit, how is one supposed to know what DF the plane is rated for? Or max takeoff weight? That corresponds not only to engine selection but battery pack selection too... and so on and so on. I'm not the original model builder... am I supposed to just guess and hope for a successful first flight? Is that what their great prices buy customers? The "chance" at getting their model airborne if the customer guesses the tech data correctly?

A minimum of communication would be nice but there are far too many people on this board who aren't receiving it from nitroplanes. Again, I'm not looking for NP to breast feed me. But is it really too much to ask for instructions, which is more than 1 page and has graphics which aren't washed out from all the xeroxing over and over again, or sending more than a pre-canned email to customer's questions with a telephone number which is never available? Seriously?

If I'm way off base here, let me know so I can manage my expectations and temper my enthusiasm.