I am new to rc planes. didn't know where to buy one. i wound up purchasing through nitroplanes.com...it was a disaster. they sent me arf instead of rtf model. i was unhappy with customer service so i just wanted a refund. they made me ship it back at my cost (even though they sent me the wrong plane!) then when they did refund my money they shorted my refund by about 20 dollars for no apparent reason. sent an email to them they said back in 1 - 2 business days...13 days later here i am and still nothing. they won't answer the phone when i try to call them. my question is, how do i go about warning others to stay away from them and maybe even get my money they owe me? suggestions?