Not trying to be racist or anything but I quickly cancelled my order when I called and had to wait for 30 minutes untill they found someone that spoke FLUENT english..... I mean its ok to have an accent and even to not be fluent in english but when they are answering phones in an english speaking country, and have mostly english speaking costomers it helps to "know the tonge"

I kept getting...Nononono, It i stock, have nice day
(me) I want to cancel my order
(N.P.) kay?
(me) cancel my order!!!
(NP) kay? ehhh .... hold... (click)
30 min later(NP) hola
(me) click