Rottielover I would suggest you take a nice deep breath and a step away from the keyboard to calm yourself. Just because people do not agree with you does not mean that they are flaming you. Believe me. You will know if you are flamed.
Frankly, however, these people would rather help than flame. So please don't invite it.

With the exception of the Delay I feel your treatment by Horizon was more than fair. They had no reason to replace the airframe and they did so anyway. The Radio system that comes with that trainer is top Notch. By throwing it away you are only costing yourself money. Sometimes in this hobby unexplained things happen. A servo can get stripped or you can get an unexplained hit on the radio. These things do happen and they suck. The distributor of your product is not responsible for these things.

When Horizon recieved the gear they tested it and found no problems with the radio gear. What does this tell them? It tells them there was nothign wrong with the radio gear and the fault must be somewhere else. perhaps in the pilot, perhaps in something unavoidable by the pilot. The point though is that they don't know you. They could not say if you are honorable or honest. It your your word against the proof in front of them. Given that they still went out of thier way.

You called them 4 days after they recieved it and you were suprised he had not seen it yet. But think about this. It probably arived in the afternoon on the 13th so that day was a wash. And right now is a very busy time in the hobby. They are pretty swamped right now I would guess and 3 or 4 days is not that much if they are really busy.

You also claim the radio was questionable. I hate to break this to you but they know a lot more about it than you do. And if they OK the radio then I would take thier words over yorus. Sorry.

So in closing
*You have ruled out one of the best companies in the business.

*You have thrown out a Great radio and Engine.

*You have tried to convince other people that they mistreated you when they didn't.

*And finally you have now lashed out at some of the people here because they did not agree with you.

And you did all this because the company had the gall to go out of its way and replace something they didn't have to and then refused to give you even more free stuff when you demanded it.

As for the shipping delays. When I think about it I don't think it has been all that bad. 2 weeks? Normal turnaround times for companies is 4-6. Be glad this was not.