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Old 06-02-2003 | 11:48 PM
  #41  
Deadeye600
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Joined: Jun 2003
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From: Jennings, MO,
Default Good Job

It is about time someone stood up and did not accept poor customer service. If a servo locks up after 4 flight's, even in a roll it is defective. It is Horizon's responsibility to replace the entire kit due to the faulty servo. The instructer said the servo locked up soild and Horizon did not want to admit an error on their part. I still think Horizon sell's good product's, but when they make a bad one they should admit it. I have recently purchased the JR 10 channel radio and I am very happy with it. I plan to buy many more Hangar 9 airplanes also. Even though I love Horizon products and mainly buy from them, I can understand they sell some poor products also.

I respect what this man did for his wife and what Horizon finally did for him.