RCU Forums - View Single Post - Ordered product problems

11-26-2008 | 07:57 PM

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nitrostaff1

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From: LA, CA

RE: Ordered product problems

so to fix this I need send you a new fuse for the Ventus-2HX. for the yak I need to send you a new manual and decal.

let me know

John
Nitro Planes

Quote:

ORIGINAL: woodu6

This is for Nitro Planes Support, Hope I'm in the right place, new at this.
Just received order yhst-17210252890263-59135 and have a couple of problems. The Ventus-2HX vertical stablizer is not perpendicular to the wing tube, it is several degrees off. I guess this had to happen in the molding process. It makes it unusable, as it would definitly fly in circles.
The 50cc YAK seems to be fine other than the manual worked it's way in between the decals and their backer sheet and mated with them permenantly, makeing the decals useless.
I sent an e-mail, and tried to call several times to no answer, so any help would be greatly appreciated.
Thanks Jon

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